Jim Collins imparts great anecdotal information and inspiration to the reader in his bestselling book, "Good to Great". As a consultant on leadership types, I have been recommending to people from all over the world to read this book. For an intriguing perspective into the philosophical foundations of leadership success that compliments Jim Collins' "Good to Great", I also recommend Norman Thomas Remick's "West Point: Thomas Jefferson: Character Leadership Education".

I do not have the 2012 version but I have the 2010 version. I had the old ACT program by Symantec. It was good so I finally broke down and bought the 2010 ACT sotware by Sage. What a mistake! This is horrible software and the features are not as good as my 10 year old software. I had a problem with a report and called Sage about it. Two years later and I am still waiting for it to be fixed. Their service people have preconceived notions about how you should use the CRM and have a dificult time understanding you if you do not use it that way. I wiuld put a zero down for customer support if it were available. The functionality, product quality, and ease of use are all in question. Too many things do not work like they should. I was surveyed at least two times and was aked if I wanted to be contacted by Sage. I said "yes" both times but no contact. DO NOT BUY THIS PRODUCT!