Country: 216.70.113.86, North America, US

City: -118.3928 California, United States

I bought a model 2009 and I was not able to find the serial number in the machine. I need to contact support and they are not even answering my mails since I don't have a serial number even tough that is one of the reasons I'm contacting them. Grrr. The other reason I need support is that even though the machine is super silent you can hear some weird noise coming from the front like if something is loose or is touching something (i.e. friction).

I ordered and quickly received the Gideon™ Hand Crank Manual Meat Grinder with Powerful Suction Base / Heavy Duty with Stainless Steel Blades / Quickly and Effortlessly Grind Meat, Vegetables, Garlic, Fruits, etc.. When I saw this I ordered it right away. I have been looking for a nice one to use in our kitchen. This grinder really is easy to use, you simply place your desired meats into the grinder and turn the hand crank. The meats turn into a fine grinded paste ready to be cooked in your favorite style and tasteful seasoning. Create your own fresh gourmet burgers, meatballs, sausages, etc. Can also be used to grind vegetables, garlic, fruits, etc. The grinder is constructed with heavy-duty plastic and stainless steel; guaranteed to last for many years. Features high quality stainless steel blades and screens, to ensure durability and lifelong performance. Comes with two stainless steel screens; a fine mincing plate and coarse mincing plate. This is designed to be user-friendly and extremely safe. Blades are fully enclosed, effectively eliminating any possibility of injury. Includes a meat pusher to push meats into grinder, keeping fingers and hands out of the feeder. Hand crank is extremely easy to turn. Transform meats and vegetables into delicious dishes! These are also dishwasher safe!

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I'm having to return this product. Merely days after placing this on my cat, it had to be removed because it was causing sores on her neck. I took her to the vet to make sure that was the problem and the vet agreed that she was having a severe reaction to the collar. I have heard wonderful things from many people about these collars and I had already purchased 3 more for my dogs; we will see how they do. My cat is an indoor, mature/senior (12 year old), long haired calico cat, so she may just be more sensitive in her older age.